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Cemetery Sales Office Administrator Farmington, NM, 87402, Memory Gardens of Farmington

Cemetery Sales Office Administrator

Full Time • Farmington, NM, 87402, Memory Gardens of Farmington
COME BE PART OF A FAST GROWING, SUPPORTIVE TEAM WHERE YOU CAN MAKE A MEANINGFUL IMPACT!
Join a compassionate and professional team with a fast growing company in a meaningful role supporting families during life’s most important moments. We’re seeking an organized and empathetic office administrator to help manage the daily operations of our cemetery sales office. This position offers variety, purpose, and the opportunity to make a positive impact in people's lives.

JOB DESCRIPTION
Job Title: Cemetery Office Administrator
Location: Rest Haven Memorial Park, Russellville, Arkansas
Job Type: Full-Time
Reports To: Cemetery Sales Manager

Job Overview:
The Cemetery Office Administrator plays a key role in supporting our cemetery sales team and ensuring a compassionate experience for the families we serve. You’ll handle day-to-day administrative duties, provide front-line customer service, and assist in maintaining records, schedules, and sales documentation. If you’re highly organized, empathetic, and reliable, we’d love to hear from you.

KEY RESPONSIBILITIES

Administrative & Office Support:
  • Answer phones, respond to inquiries, and greet families and visitors
  • Prepare and maintain contracts, deeds, and legal paperwork
  • Manage digital and physical records for property sales and arrangements
  • Schedule appointments for families and sales team members
  • Track burial plot inventory and memorial product availability
  • Process payments, issue receipts, and assist with financial documentation
    Support timekeeping and general office needs
Customer Service & Family Assistance:
  • Offer caring and professional support to families during difficult times
  • Explain cemetery services, options, and pricing clearly and compassionately
  • Coordinate with funeral homes, clergy, and cemetery staff for service arrangements
  • Maintain confidentiality and professionalism in all interactions
Sales & Marketing Support:
  • Assist sales team with scheduling, paperwork, and follow-ups
  • Maintain customer records and sales databases
  • Help update brochures, pricing sheets, and promotional materials
  • Support planning for cemetery tours and community outreach events
Office & Records Management:
  • Maintain accurate cemetery mapping and plot records
  • Ensure compliance with state and local regulations
  • Order and track office supplies as needed
QUALIFICATIONS
Education & Experience:
  • High school diploma or equivalent required
  • Associate’s or bachelor’s degree preferred
  • Minimum of 2 years in administrative, customer service, or sales support
  • Experience in cemetery, funeral, or real estate fields is a plus
Skills & Competencies:
  • Excellent organization and multitasking abilities
  • Strong communication and interpersonal skills
  • Proficiency in Google Workspace products and/or other similar computer applications.
  • Familiarity with CRM software is helpful
  • Ability to remain empathetic, calm, and discreet
Additional Requirements:
  • Ability to work occasional evenings or weekends (rare, if ever)
  • Comfort working in a cemetery environment and with grieving families
Work Environment & Benefits:
  • Office setting within a cemetery location
  • Interaction with customers, grounds crew, and sales team
Compensation
  • Based on experience
  • $12-14/hour
Compensation: $12.00 - $14.00 per hour

Broylman Memorial Group is committed to a merit-based environment where your ability to perform the job is what matters most. We do not discriminate based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.